Terms & Conditions

Last updated: December 20, 2025

1. Acceptance of Terms

By accessing or using the services of One Pro Elevators (“Company”, “we”, “our”, or “us”), you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these terms, you should not use our services.

2. Scope of Services

One Pro Elevators provides services including but not limited to:

  • Elevator design, supply, and installation
  • Annual Maintenance Contracts (AMC)
  • Breakdown repair and emergency support
  • Elevator modernization and upgrades

3. Warranty

All new elevator installations carry a standard warranty of 12 months covering manufacturing defects, subject to proper usage and maintenance. Warranty does not cover damage caused by misuse, power fluctuations, water ingress, fire, natural calamities, or unauthorized repairs.

4. Installation Responsibilities

The client is responsible for providing clear site access, required civil work, power supply, and statutory approvals as per local authorities and Indian Lift Rules. Any delays or additional work arising due to site conditions may result in revised timelines or costs.

5. Maintenance & AMC

Maintenance services are provided under mutually agreed AMC terms. Service frequency, inclusions, and exclusions will be clearly defined in the AMC agreement. AMC cancellation requires a minimum notice period of 30 days in writing.

6. Payment Terms

Payment terms will be defined in the quotation or service agreement. Delayed payments may attract late fees or suspension of services until dues are cleared.

7. Limitation of Liability

One Pro Elevators shall not be liable for any indirect, incidental, or consequential damages. Our total liability, if any, shall be limited to the amount paid for the specific service in dispute.

8. Safety & Compliance

All services are carried out in compliance with applicable Indian safety standards and Lift Rules. Clients must ensure that elevators are operated only as intended and maintained regularly.

9. Intellectual Property

All designs, drawings, technical documents, and branding are the intellectual property of One Pro Elevators and may not be reused without written consent.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Bengaluru, Karnataka.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact:

One Pro Elevators
#63, 7th Cross, Vinayaka Layout,
Nayandahalli, Mysore Road,
Bengaluru – 560039
Phone: +91 95903 73137
Email: info@oneproelevators.com